Contact Us
Cypress Loan Servicing (Cypress) may have recently purchased the servicing “rights” to your mortgage. We utilize industry-leading “sub-servicers” who will resolve your daily, ongoing loan servicing questions (e.g., payment receipt, customer service, tax and insurance payments).
If you have questions regarding your recently transferred mortgage loan, please direct your inquiries to the sub-servicer, as listed within your “Goodbye Letter” from your previous lender/servicer. If you do not know which sub-servicer to contact or have not received your “Goodbye Letter”, please contact your previous lender/servicer first or Cypress via USPS address below.
If you require other information that is not related to your loan, Cypress can be reached at the following via USPS mail.
Cypress Loan Servicing
PO Box 59325
Dallas, TX 75229
(972) 996-4940
Subservicers:
Nationstar Mortgage LLC d/b/a Mr. Cooper
P.O. Box 619098
Dallas, TX 75261
(888) 480-2432